Privacy Policy

This Privacy Policy explains how Knee Voyage processes personal data in connection with its website and related business activities. It applies to visitors, prospective clients, and other individuals who interact with the site or communicate with us about AI software development and AI implementation services.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Purpose of use

How We Use Data

We use personal data to operate the website, respond to inquiries, manage client and business communications, provide and improve services, maintain security, monitor performance, keep records, and comply with legal obligations. Where relevant, we also use information to assess project requirements, prepare proposals, support implementation work, and manage ongoing service relationships.

Processing is limited to operational needs and the purposes described here.
Third-party sharing

Sharing with Service Providers

We may share personal data with service providers that support hosting, analytics, security, communications, administration, or project delivery. We may also share information with professional advisers and other business partners where needed for operations or client work. These recipients are expected to use the data only for the services they provide and to protect it appropriately.

Service providers receive only the information needed to perform their functions.
01 · Collection

Data We Collect

We may collect identifiers and contact details that users provide, account and profile information, inquiry content, business or project details shared through forms or messages, and technical data such as device type, browser information, log data, and usage patterns. Where relevant to AI software development and implementation services, we may also process information about business requirements, system configurations, and project communications.

The categories of data collected depend on how users interact with the site and services.
02 · Sources

Sources of Data

We receive data when users submit forms, communicate with us, request information, or otherwise interact with the website. We also collect certain information automatically through site logs, cookies, and similar technologies. In some cases, we may receive business-related information from clients, partners, or service providers acting on their behalf.

Information may come directly from users, from service use, or from technical systems.
03 · Cookies

Cookies and Similar Technologies

We may use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose. Similar technologies may be used for security, performance, and basic measurement.

Cookie use is limited to standard operational and analytical purposes.
04 · Controls

Cookie Controls

Users can usually control cookies through browser settings and, where available, site-level cookie preferences. Blocking some cookies may affect site functionality or limit certain features. Essential cookies may still be used where they are necessary for the operation of the website.

Browser settings and cookie tools can be used to limit non-essential cookies.
User Rights

Your Rights

Depending on the circumstances, individuals may have rights to access their data, request correction, object to certain processing, or ask for deletion where legally permitted. Some requests may be limited by contractual, legal, or security requirements. We may need to verify identity before responding to a request.

Available rights depend on the nature of the data and the applicable legal framework.
Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant data and understand the request. We may ask for additional details to verify identity or clarify the scope of the request. If a request cannot be fully fulfilled, we will explain the reason where appropriate.

Requests are reviewed against identity, scope, and legal retention requirements.
Data Retention

Retention of Data

We retain personal data for the period needed to provide services, manage communications, maintain records, resolve disputes, and meet legal, accounting, or security requirements. When data is no longer needed, we delete it, anonymize it, or otherwise handle it in a way that prevents further use, subject to applicable retention obligations.

Data is kept only for as long as needed for the relevant purpose or legal obligation.
Policy Updates

Changes to This Policy

We may update this Privacy Policy from time to time. When changes are material, we will take reasonable steps to make the updated version available through the website or other appropriate notice. The date of the latest revision should be reviewed periodically.

This policy may be revised to reflect operational, technical, or legal changes.
Privacy Contact

Contact Information

Privacy email
office@kneevoyagehockey.click
Telephone
+41 78 146 82 33
Postal address
Hauptstrasse 80, 4435 Niederdorf
Privacy contact
Contact Page

Use the contact details below for privacy questions or requests.